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26 February 2000

Internet brings both benefits and problems for medical field

(Keywords: telemedicine, CME, health education, diagnosis over the Net)

            With the booming of the internet, and the fact that information and dialogue could be dissipated and conducted at unexpected speed, it is of no surprise that telemedicine has also jumped onto the bandwagon.

            The use of modernised technology for the transfer of medical knowledge is not new. For quite some time, satellite transmission has been used for medical conference and case discussion. Regrettably, such transmission was, and it still is, expensive, pictures often lacked clarity for indepth and meaningful discussions.

The use of the Internet is an entire different ball game. The  cyber super-highway is not only within everybody's means even for prolonged transfer of information, the system could transmit high resolution, or next to perfect, images as plain X-ray, CT scan, MRI  etc. Similary, such image could also be stored in a digital form for transmission on demand via PACS -- picture archives communicating system.

A new page is turned in the history of medical communication. Through the Net, a doctor can receive his Continuing Medical Education (CME) at home or in his serving hospital; a doctor can convey a patient's details in total to another doctor for consultation, or as a reply to his referral; a doctor can also assess his patient's conditions at home or in another hospital.

Many medical institutions round the world are now providing educational materials for doctors, both local and overseas, often with assessment for granting qualifications. Hopefully, such hi-tech modalities could help not only those pursuing for specialist qualification; but also the many generalists to keep abreast of medical knowledge for strengthening our primary health care service.

Dissipation of public education on health and healthy living is another area that the Net could excel. Needless to say, medical institutions and business ventures alike will grasp the opportunity to sell health care education and advice. All these could prove to be useful.

Yet, providing diagnosis over the "key in" information of a sick person and suggesting methods of treatment is another issue. For one, the practice of medicine is an art requiring face to face interaction. No proper history of a patient's illness could replace a thorough examination, where inspection, palpation and auscultation with a stethoscope of the patient as a whole is available for a meaningful diagnosis. Many minor ailments often mimic symptoms of life-threatening diseases and vice versa. Experience of the practitioner could never be substituted by the "intelligence" of the computer and the Net.

In the event a patient accepts the diagnosis and abide by the treatment with no improvement before seeking proper medical help, is his treatment being delayed? Worse, if the "treatment" provided via the Net proved to be ineffective or even harmful, who will have to take the blame and where would the patient obtain his recourse? Most of these websites would, however, play safe and contain written declaration like: "the advice is for reference only"; or "if you are in doubt, seek a doctor's advice."  

"Which doctor? What doctor?" would probably be the next questions keyed into the internet? Here, the medical profession should take heed, for the mere mentioning of a doctor's name and specialty could land him under the discipline of the profession's watchdog for advertising and to be associated with a body or organisation that advertise. 

It is therefore most timely that, according to the press, the Medical Council is considering means to monitor the discipline of doctors over the Net.

However, there are more problems related to consumers' protection over the Net, which are beyond the auspice of the

The selling of drugs or self-care medical equipments not having  gained approval locally via the Net is one booming yet problematic area for not only Hong Kong but world-wide. The information technology experts in our Government are well advised to show their wit.

(Hong Kong Standard)

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